Patient Privacy Policy

As your healthcare providers, all of the staff of the Brighton Quinte West Family Health Team are bound by law and ethics to safeguard your privacy and the confidentiality of your personal information.

This includes:

• collecting only the required information that may be necessary for your care;
• keeping accurate and up-to-date records;
• safeguarding the medical records in our possession;
• sharing information with other health-care providers and organizations on a need to know basis where required for your health care;
• disclosing information to third parties only with your express consent, or when necessary for legal reasons; and
• retaining / destroying records in accordance with the law.

Your request for care from us implies consent for our collection, use and disclosure of your personal information for purposes related to your care. Any purpose other than those related to your care, requires your express consent.

You have the right to see your records. You may also obtain copies of your records - please see one of the receptionists for a list of fees regarding this service. If you have any concerns regarding the accuracy of your records, please let us know and we will be happy amend them.

If you would like to discuss our privacy policy in more detail, or have specific questions or complaints about how your information is handled, please speak to any member of your health care team and we will try to resolve them.*

*If your complaint is not resolved to your satisfaction by this office, you may wish contact the Information and Privacy Commissioner of Ontario at 416-326-3333 or 800-387-0073.