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Telehealth Ontario

(After Hours Telephone Advice )

Free Access to a Registered Nurse

The Telephone Health Advisory Service is a Ministry of Health and Long Term Care initiative aimed at improving access to primary health care services for Ontario residents enrolled with a Family Health Team. The service is provided in English and French, with translation support for other languages, and a direct TTY number for those with hearing and speech difficulties. Callers can also be connected to medication information and health information audio tapes.

Telehealth can also page the Brighton Quinte West Family Health Team physician on call.

Hours of Operation

You can call the Telephone Health Advisory Service:

Telephone Health Advisory Number to Call

Phone: 1-866-553-7205
TTY: 1-866-250-3379

Professional Advice

When you call the Telephone Health Advisory Service you will be:

In some cases, the nurse:


With your consent, the nurse will send information to your health care provider about your call to the Telephone Health Advisory Service.

Always call 911 first in an emergency situation.